Mee-go Uno Plus Double Travel System - Grey Chrome

• Easy Fold Chassis 
• Comfortable Carrycot & Mattress
• Reclining Seat Unit
• Universal Car Seat Adapter
• Tandem Adapter
• Protective Rain cover
• Insect Net
• Handy Cup Holder

Weights

• Chassis (incl. Wheels): 9.1kg
• Seat Unit: 3.7kg
• Carrycot: 4kg

Keep your original receipt safe, the date of purchase must be clearly visible on the receipt. In the first instance you must contact us via email at returns@primebabygears.com. We will then tell you where to send the product so it can be inspected.

Where repairs are carried out, this does not extend the warranty. Always contact us in the first instance at Returns@primebabygear.com, do not return your product direct to the manufacturer. 

Lead Time

• Free shipping within 2-3 days.
• Orders placed before 12pm (Mon-Fri): same-day dispatch.
• Orders after 12pm (Mon-Thurs): processed next day for 24-hour delivery.
• Orders after 12pm Friday: dispatched Monday, delivered Tuesday.
• Automated delivery notifications sent—ensure contact details are correct.
• Large/bulky items (e.g., furniture) delivered curbside if on a pallet—please arrange help for unloading.
• Contact us at returns@primebabygears.com. if delivery exceeds the estimated lead time.

Delivery Hours & Weekend Options

• Delivery: Mon-Fri, 8am-6pm (excluding Bank Holidays).
• Saturday morning delivery available at an extra cost—ask when placing your order.

Missed Deliveries & Surcharge

• We will make three delivery attempts. After which items are returned to the depot.
• In such an instance, you will cover surcharge for missed deliveries after all failed attempts.

Wrong Delivery Address

• Ensure your address is correct at checkout.
• Where we have incorrect addresses, we will return goods back to the depot, and you will have to cover surcharge for redelivery.
• We are not responsible for orders signed for by a third party.

Returns Policy

• the 14-day right to cancel applies, you must notify us within 14 days of receiving goods if you want to return the goods. 
• Do not send the goods without contacting us for a return address.
• Goods must be unassembled and in original packaging for collection.
• Nursery furniture and items already assembled cannot be returned.
• Return shipping costs are at a cost to you.
• Refunds will be issued within 14 days of return receipt and inspection.
• Refunds may be reduced if goods show unreasonable use or damage.

Damaged in Transit

• Check inside the box as soon as you collect your goods to ensure no damage.
• If damaged, sign as "damaged" and email returns@primebabygears.com.  with your order number and photos within 24 hours.
• Replacement is offered free of charge. 
• External packaging may show wear from transit; request extra packaging for gifts if necessary.

Faulty Goods

• If faulty, we may offer repair, exchange, or refund as per Consumer Rights Act 2015.
• Proof of purchase is required.

Return of Unwanted Goods

• You have a 14-day no-fault cancellation policy.
• Notify us at info@primebabygear.com within 14 days of receiving goods.
• Refund includes product price and original standard delivery (premium delivery excluded).
• Refund processed within 14 days of goods return.

Collection & Charges

• Collections attempted between 8am-6pm by Yodel.
• Missed collections or unready items incur a rebooking charge of £10 + VAT.